RETURNS & EXCHANGES
What is your cancellation policy?
You have until midnight the same day you placed your order to cancel your order and receive a full refund after your purchase. If you try to cancel your order after you received a Shipping Confirmation email, we will not be able to issue a refund as the item has already been processed to be shipped out to you.
What is the return policy?
If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one. Once we received your information and it is sufficient, we will reship a new one within 2 days.
The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.
If you have further inquiries, please contact firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.